Effective: 01/08/2024
All orders are processed within one (1) business day. Orders placed on weekends or holidays will be processed the next business day.
We offer several shipping options, including standard and expedited services. The available options will be displayed during the checkout process.
We currently ship to addresses within the United States.
Shipping rates are calculated at the time of order. The total shipping cost will be displayed during the checkout process before you complete your purchase.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and location of your package.
The estimated delivery time depends on the shipping method selected and the destination. Please note that these are estimated delivery times, and actual delivery may vary.
In the event that a package is undeliverable or returned to us due to an incorrect address provided by the customer, refusal of the package, or other reasons beyond our control, the customer will be responsible for all additional shipping charges incurred.
EZ Louver is not responsible for lost or stolen packages. Once the package has been shipped and a tracking number provided, the responsibility for the package is transferred to the customer.
While we strive to deliver your orders promptly, there may be instances of unforeseen delays due to factors such as weather conditions, customs procedures, or other circumstances beyond our control. We appreciate your understanding in such situations.
If you have any questions or concerns about our Shipping Policy or Shipping Rates, please contact our Customer Service team at [email protected] or (512) 222-9244.
